No stress web support packages from people who speak fluent human.
We've all been there:
The dreaded call to the robots in the IT department 😂
Websites can be complex and if your managing your own website, you'll almost certainly hit a few problems along the way,
Or waste hours fumbling out trying to figure out something that would take me a few minutes!
Design Hero don't bother you with the details, we work with clients on an ongoing basis to provide a ongoing support, as well as marketing advice and services to help small business owners like yourselves to get an edge over the competition and get more sales online.
Regular TLC is included free as part of my maintenance & support package.
Our clients tell us this is the main benefit of my support package.
Responsive web support service from human beings
Can't figure out your website? If you're stuck on a tricky problem, or your website isn't working the way you want it to, Design hero can help. There are various small changes to your website you may feel happy to do yourself via CMS platforms such as WordPress. But as business owners, nop-one expects you to be an expert at everything. There are several reasons why you may not want to do updates yourself:
- Not enough time.
- Not sure how to make changes.
- Risk of errors.
Quick, friendly, reliable web support packages for your business
I am happy to help out with all sorts of changes to your website. What counts as a small website update?
- Changes to text
- Swapping Images
- Creating new pages
- Changing details and information.
- Updating products or services.
We don't just do web hosting, we offer support for your business
Design Hero offers the best UK web hosting service. our monthly hosting service includes:
- super fast hosting server
- web backups
- server security
- speed optimization
- page builders for managing your website
We will support your website and keep it up to date for you
Fresh content and regular updates aren't just for outdated information: It's essential to keep your site updated regularly to help your rankings on Google. If you're looking to update your site just get in touch. It doesn't matter if your site was designed and built by someone else, I'm happy to help! There are numerous reasons to update your website:
- Changing information such as contact information
- Changes to products, services or blog content.
- Changing styles or culture.
- New customers
- New markets or products
But who's got time for website updates?!
Now that you know your website's rankings rely on fresh content, there's no excuse for not keeping your website up to date. but let me guess: you're too busy running the day to day of your business. Fear not, Design Hero can help you get your website refreshed and let you get back to what you do best: Run your business like a well oiled machine!
Looking for a professional web support company?
To get your shiny new website launched, you will need three things to get your site live.
1. A Domain name
This is the address of your site. You rent a domain for a year. A domain name looks like this: www.mybusiness.com2. Hosting
This is the storage space where you store contents of your website; the files, code and images that make up your site. There are different levels of hosting at all ends of the price scale. Fast hosting is important to rank well on Google, so don't skimp on this!3. An SSL Certificate
An SSL Certificate secures your site traffic and gives you the secure padlock icon in your web browser. Without an SSL Google will penalise your site in its search rankings.Simple web support packages
let you get back to business
❓ Can I host the site myself or with a 3rd Party?
Many businesses already have hosting, or wish to host the site themselves.
In this instance, when the site is complete, I will hand over all site files and databases so you can install the site on your chosen host and domain.
❓ If I Host with a 3rd Party can Design Hero help Set up the Website?
Of course. Every host is different and on 3rd party hosting, I often encounter unforeseen roadblocks such as server issues, file size limits, permission errors which must be resolved in order to launch the site. For this reason, if you wish to host the site yourself, I still offer my clients a site install service, to get your site up and running for a one-off fee of £90, just to cover my time and involvement.
❓ What if I don't know how to host or install the website?
I would advise that setting up a site can be highly technical. Unless you are familiar with hosting, I strongly recommend my clients to take out a hosting and support package with Design Hero.
Every business is different, and most of my clients often prefer not to be involved with the technical process of site setup and install, or management of hosting and domains.
That’s why I offer a range of options for hosting, support and aftercare.
All of my hosting packages cover:
- Renewal of your domains.
- Business hosting.
- Installation of SSL certificates
- Creation of emails.
- Telephone support for your website.
- Website monitoring and alerts of any downtime.
For a small monthly fee:
- I take care of everything on your behalf,
- Your site benefits from my Premium business hosting,
- I’m on call if your site goes down, or you need to make changes to your hosting.
❓ What if I don't know how to host or install the website?
I would advise that setting up a site can be highly technical. Unless you are familiar with hosting, I strongly recommend my clients to take out a hosting and support package with Design Hero.
Every business is different, and most of my clients often prefer not to be involved with the technical process of site setup and install, or management of hosting and domains.
That’s why I offer a range of options for hosting, support and aftercare.
All of my hosting packages cover:
- Renewal of your domains.
- Business hosting.
- Installation of SSL certificates
- Creation of emails.
- Telephone support for your website.
- Website monitoring and alerts of any downtime.
For a small monthly fee:
- I take care of everything on your behalf,
- Your site benefits from my Premium business hosting,
- I’m on call if your site goes down, or you need to make changes to your hosting.
❓ What does Design Hero Maintenance and support include?
Every business is different, and my clients often prefer not to be involved with the technical process of site setup and install, or management of hosting and domains.
That’s why I offer a range of options for hosting, support and aftercare.
All of my hosting packages cover:
- Renewal of your domains.
- Business hosting.
- Installation of SSL certificates
- Creation of emails.
- Telephone support for your website.
- Website monitoring and alerts of any downtime.
❓ What is a domain, SSL and hosting
Domain Name Registration
Think of this as an address for your business store on the street. You only ever rent a domain on a yearly basis. A domain name example: www.google.com
learn more about domain names.
Hosting
Imagine this as the space where you store contents of your business.
This is where the pages, code and images that make up your website are kept.
An SSL Certificate
Imagine an SSL as a roller shutters for your store.
An SSL gives you the secure padlock in your browsers nav bar, and without it Google will penalize your site in its search rankings.
